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HR Helpline

Members can get answers to their HR questions online or over the phone.

Employment laws are complicated and evolving. Employers who fail to stay current and in compliance with state and federal labor law risk expensive and time-consuming lawsuits. What you don't know can hurt your business.

To assist, the Greater Rochester Chamber Human Resource Services department provides a HR Helpline during normal business hours. Available to members at the Basic, Business Builder, Corporate, and Partner levels, this helpline connects you to staff who will research and respond to your HR-related questions, as well as provide sample policies, forms, and job descriptions that can be used as guidelines.

While we cannot provide a legal opinion, our staff has a wealth of resources that will help you better understand the issue, perhaps minimizing the time you need to spend with legal counsel.

Need an answer or some advice on an employee issue? Our Human Resource Helpline will do the research and get you an answer—fast.

Level of assistance varies by tier. See here to learn more and upgrade your membership

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