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The Zywave HR Services Portal is Back and Better Than Ever!

date
February 10, 2026
We have exciting news for our members!  In December, we were disappointed to notify members that we had to discontinue our partnership with Zywave effective 12/31/25 due to a restructuring of their pricing model, which would have meant a major cost increase for us as well as members.  However, with the new year, came another opportunity to discuss, and we were able to work out a new 2-year partnership with Zywave. This has allowed us to offer lower pricing on the Handbook Builder and Learning Management System (LMS).  Members can purchase one, two, or all three options to meet their needs:
 
Option 1: HR Content and Tools - includes their HR Hotline (new tool!), salary tool, job description builder, performance appraisal builder, total compensation statement builder, enrollment booklet builder, ACA reporting tool, state and federal labor law comparison tool, compliance poster builder, timely articles on changing labor laws and general HR topics, sample documents, and more! These tools are a great complement to your existing Greater Rochester Chamber HR Helpline service!
 
Option 2: Employee Handbook Builder – An easy-to-use tool for employers interested in using an employee handbook builder that ensures not only federal but also state compliance for all 50 states. The handbook can be customized to reflect your culture, add your own policies, etc. Each policy is labeled as either recommended or required by state or federal law. As laws change, the handbook template is updated by Zywave and users are notified so they can view the current and proposed policy side by side and choose whether to apply the changes. Once the handbook is done, simply download and share with employees along with the handbook acknowledgement. It is also recommended to provide employees with a list of policies that were updated. Note: please ensure your employment law attorney reviews any new policies you wish to add, so that the full handbook meets compliance requirements.
 
Option 3: Learning Management System (LMS) - includes a NYS-compliant sexual harassment prevention course, with one specific to managers and the other for employees. In addition, there are required trainings for other states, plus more than 150 courses on communication, safety, diversity, manager success, and more. Custom course content can be uploaded for employee access as well at no additional cost. Employee lists can be easily uploaded and grouped to make course assignment fast and easy. Reporting allows you to see at a glance who has completed courses and who may need further reminders.
 
We can also bundle the above options for some potential cost savings. An overview of the Zywave HR Services portal can be viewed here. For pricing or to order one or more options, click here to view the order form.
 
Please reach out to our HR Services team with any questions on Zywave or any other HR ServicesKathy Richmond, Sr. Director, HR Services, (585) 256-4618, Jennifer Suppe', Manager, Organizational Culture and HR Services, or (585) 256-4608, Cindy Miller, HR Services Partner, (585) 256-4606.
 
If you're reading this and are not yet a chamber member, please contact Kevin Donahue, membership director, at (585) 256-4651 for more information on joining Greater Rochester Chamber.

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