Member News

Rochester, N.Y. – July 28, 2025 - Continental Service Group, LLC d/b/a ConServe, a topperforming provider of accounts receivable management services specializing in customized
collections solutions, is proud to announce it was recently selected as one of the 2025 Best Places to
Work in Collections brought to you by ACA International and Best Companies Group. This
recognition is a testament to ConServe's excellence in industry programs and we are thrilled to
receive this honor for the eleventh time and to be ranked fifth in the Large Employer Category.

The survey program was administered by Best Companies Group, which conducts over 60 local,
national and industry “Best Places” programs each year. The survey and award program was
designed to identify, recognize, and honor the best places of employment in the collections industry.
This year, 48 companies met the standard to be selected.

To be considered for participation, companies had to fulfill the following eligibility requirements:

• Be a for-profit or not-for-profit business or government entity
• Be a public or private U.S. company
• Have a minimum of 15 employees in the U.S.
• Must be in business a minimum of one year
• Must be a collection agency, collection law firm, or debt buyer

Companies from across the U.S. entered the rigorous two-part survey process to determine the Best
Places to Work in Collections. The first part consisted of evaluating each nominated company's
workplace policies, practices, philosophy, systems and demographics. The second part consisted of
an employee survey to measure the employee experience. The combined scores determined the top
companies and the final ranking. Best Companies Group managed the overall registration, survey and
analysis process and determined the final ranking.

Rich Klein, ConServe’s President, expressed his gratitude for the acknowledgment from Best
Companies Group. He emphasized, “We are incredibly honored to be recognized as one of the Best
Places to Work in Collections for the eleventh time. This recognition is a testament to the dedication
and commitment of our entire team who wholeheartedly support our mission of doing the right thing,
at the right time, in the right way. What makes this recognition especially meaningful is that it is
based on direct feedback from our employees, which is a powerful affirmation of the culture we’ve
built together which is rooted in respect, integrity, and a shared commitment to excellence.”

For more information on the Best Places to Work in Collections program, visit:
www.BestPlacestoWorkCollections.com.

About ConServe
ConServe is a top-performing accounts receivable management service provider specializing in
customized recovery solutions for their Clients. Anchored in ethics and compliance, and steadfast in
their pursuit of excellence, they are a consumer-centric organization that operates as an extension of
their Clients’ valued brands. For 40 years ConServe has collaborated with Clients to achieve their
accounts receivable management goals while providing unmatched customer service. Visit us online
at: www.conserve-arm.com