Geared for Growth: Reimer Home Services Expands into Greater Rochester with Community-Based Focus
Reimer Home Services is a one stop shop for customers with heating, cooling, plumbing, and electric needs. General Manager Shaun Looney and Community Engagement Specialist Kaysen Bickel were featured on Geared for Growth on Wednesday, September 18 as part of Greater Rochester Chamber’s ongoing partnership with 13WHAM/FOX Rochester. Looney and Bickel shared more about the organization’s long history & specialties, how they support others in the Greater Rochester region, and their plans to continue to grow and expand in the future.
Reimer Home Services has provided services in the Buffalo market for over 100 years and recently
expanded into the Greater Rochester region. They began working here last year offering HVAC services and have expanded to now offer plumbing and electric services to customers as well based on the positive response they have received to their customer-centric organizational mindset. “What I love about the space in which we operate, is that we’re solving some really stressful and tough problems for people in our community,” Looney shared. He explained that their team is often able to provide same day services to address those really stressful problems in a timely manner. Throughout the year, Reimer focuses on different needs throughout the house to ensure that their customers are taken care of all year around.
Reimer places a deep importance on community engagement in the Greater Rochester region and works with local organizations to ensure they are connected to their customers and other businesses located here. Kaysen shared that it’s important to them to not just be there during the hard times for their customers, but really invest in the communities they serve. “Reimer wants to be there for the moments that matter, we want to be there for the not so good moments and the good ones,” she explained, “Outside of that, we want to be helping our community and support other local businesses in the area.” In addition to their work to provide the best services to their customers, Reimer invests in the workforce, providing extensive training opportunities to enable a strong and equitable workforce pipeline.
Over the next ten years, Reimer Home Services aims to continue to deepen their ties to the Greater Rochester community and be able to serve more customers in more ways. “First and foremost, we want to provide all of the services that our customers need,” Looney said, “We want to take care of the folks that have trusted us with that privilege.” They hope to continue to deepen their investment in Rochester as well, and become a “pillar of the community” for a long time to come.
To learn more about Reimer Home Services, visit ReimerHVAC.com.
Be sure to tune into FOX Rochester every Wednesday morning at 8:45 AM to hear a different Greater Rochester Chamber member success story on each segment of Geared for Growth.