Skip to content

Member News

Villa of Hope Names Carrie Carl as New President & Chief Executive Officer

October 30, 2023

Rochester, N.Y. (October 30 ,2023) – Villa of Hope, a nonprofit organization that provides education, treatment, and services for youth, adults, and families struggling with mental health and substance use, is pleased to announce Carrie Carl, LCSW-R, as their new President & Chief Executive Officer.

“Villa of Hope has been serving our community’s behavioral health needs for more than 80 years,” Ms. Carl says. “We have a proven track record of evolving and transforming to adapt to changes in community needs over time. I am humbled and thrilled to build upon the Villa’s history and lead this organization and our amazing staff into the future, always keeping in mind our overarching mission of renewing hope for individuals and families in our community.”

Ms. Carl has been serving youth, adults, and families for over 25 years. She has spent her entire career with Villa of Hope. She joined the field as a residential counselor and teaching assistant in 1994, and since then she has helped usher the Villa through decades of growth and change. Ms. Carl moved into Social Work in 1998, followed by clinical administration, operational leadership of residential programs, and strategic leadership of psychiatry, psychology, medical services, and Villa of Hope School.

Most recently, Ms. Carl supported agency-wide operations and strategy work as the Chief Operating Officer (COO), including direct responsibility for Information Technology and Facility Operations. She also led the compliance program as Chief Compliance Officer (CCO).

Ms. Carl has worked extensively with Villa of Hope youth, families, staff, project teams, and the local community. She is an agency trainer of the Sanctuary Model and a peer reviewer with the Sanctuary Institute. In the community, Ms. Carl has been a repeat guest speaker for Rochester Global Connections, teaching international visitors about human services in the United States. She graduated in November 2016 from the Northstar Network Healthcare Business Academy Fellowship Program and completed a Project Management Body Knowledge Best Practices Course in December 2020.

She talks about her plans for the Villa’s future: “Villa of Hope is striving toward our 2030 Vision of impacting the community through programs and services focused on mental health and substance use disorders, education, work force development, health homes/care management, and community-based juvenile justice. We need to continue all of this important work and additionally figure out how to utilize available space and buildings on our main campus to enhance or complement our existing programs.”

Ms. Carl resides in Fairport with her husband and is a proud mom to 2 sons - a computer engineer in Pittsburgh, PA and a midshipman at the United States Naval Academy.


About Villa of Hope
Villa of Hope is a 501(C)(3) nonprofit organization. Its mission is to partner with individuals, families, and communities to Rebuild relationships, Recover potential, and Renew hope for the future. With a vision to advance equity by transforming the social foundations of our neighbors and elevating lifelong health outcomes for our community, Villa of Hope has been serving the Rochester community since 1942. To learn more about our organization and identify ways to support the mission, please visit


Scroll To Top