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Five Years on Top: Tompkins Insurance Honored as a “Best Practices” Agency for Fifth Consecutive Year

August 30, 2023
Annual Study Spotlights Insurance Industry Leaders Demonstrating Financial Stability and Operational Excellence

BATAVIA – In a significant milestone, Tompkins Insurance Agencies has been designated a “Best Practices” Agency, recognizing it as part of an elite group of independent insurance agencies across the United States for the fifth consecutive year. The Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) has included the Batavia-based agency in its “Best Practices” group for five years running. After a full review of its financial stability and operational excellence, Tompkins Insurance was one of the 282 agencies to qualify, chosen from more than 2,600 independent agencies nationwide that were nominated.

The Big “I” and Reagan Consulting of Atlanta, GA have collaborated since 1993 to conduct this annual study of industry-leading independent insurance agencies. The study focuses on business practices including revenue growth and profitability, financial stability, expense management, and sales and operations productivity.

“We are incredibly honored to be named a ‘Best Practices’ agency for five years in a row,” said David S. Boyce, president and CEO of Tompkins Insurance. “The five-year milestone is significant and tells us that our goal of serving communities within Western New York, Central New York and Southeastern Pennsylvania with personalized, premium and local services is working. And we will continue working to serve those clients well in the many years to come.”

This recognition joins another: Tompkins Insurance has again been ranked #79 of the Top 100 commercial insurance agencies in the U.S., by Insurance Journal.


About Tompkins Insurance
Tompkins Insurance Agencies operates 16 offices in Western New York, six offices in Central New York and six offices in Southeast Pennsylvania. It is an independent insurance agency offering personal and business insurance and employee benefits services through more than 50 different companies. A part of Tompkins Financial Corporation, (trading as TMP on the NYSE - MKT), the agency is affiliated with Tompkins Community Bank and Tompkins Financial Advisors, both operating in Western New York, Central New York, Southeast Pennsylvania and New York’s Hudson Valley.


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